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Certification BootCamp for Exam MS-700: Managing Microsoft Teams

MS-700

Duration: 4 Days

Description

Candidates for this exam are Microsoft Teams administrators who manage Microsoft Teams to facilitate efficient and effective collaboration and communication in a Microsoft 365 environment.

Candidates for this exam must be able to plan, deploy, configure, and secure Teams chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified devices. Candidates should have experience integrating Microsoft Teams with other workloads, including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with other Microsoft apps, third-party apps, and custom apps.

A Microsoft Teams Administrator also collaborates other functions, such as networking, telephony, licensing, security, compliance, user adoption, app development, and support.

Course Outline

Module 1: Plan and configure a Microsoft Teams Environment
Plan and configure network settings for Microsoft Teams

  • calculate network bandwidth capacity for Microsoft Teams
...Read more

Objectives

After completion of this course candidates will able to understand

  • Plan and configure a Microsoft Teams environment 
  • Manage chat, teams, channels, and apps
  • Manage calling and meetings 
  • Monitor and troubleshoot a Microsoft Teams environment 

Who Should Attend

Candidates for this exam are Microsoft Teams administrators who manage Microsoft Teams to
facilitate efficient and effective collaboration and communication in a Microsoft 365
environment.
Candidates for this exam must be able to plan, deploy, configure, and secure Teams chat, apps,
channels, meetings, audio/video conferencing, live events, calling, and Microsoft Teams-certified
devices. Candidates should have experience integrating Microsoft Teams with other workloads,
including SharePoint, OneDrive, Exchange, Microsoft 365 Groups, Power Platform, and with
other Microsoft apps, third-party apps, and custom apps.
A Microsoft Teams Administrator also collaborates other functions, such as networking,
telephony, licensing, security, compliance, user adoption, app development, and support

Prerequisites

  • A proficient understanding of basic functional experience with Microsoft 365 services
  • A proficient understanding of general IT practices, including using PowerShell

Course Outline

Module 1: Plan and configure a Microsoft Teams Environment
Plan and configure network settings for Microsoft Teams

  • calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and
    Live Events
  • analyze network usage by using Network Planner
  • specify requirements for outbound network ports and protocols for Microsoft Teams
  • determine WAN optimizer, proxy, and load balancer recommendations for Microsoft
    Teams
  • configure Tenant Data Upload in Microsoft Call Quality Dashboard
  • configure reporting labels for Microsoft Teams
  • assess network readiness by using Microsoft 365 network connectivity test and
    dashboard
  • configure QoS port range and DSCP markings
    Identify licensing requirements for Microsoft Teams
  • identify required licensing for compliance features
  • identify appropriate licensing for advanced lifecycle management of teams
  • identify appropriate licensing for guest access
  • identify appropriate licensing for calling, Phone System, and resource accounts
  • identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones
  • identify appropriate licensing for apps in Microsoft Teams
    Plan and configure security and compliance settings for Microsoft Teams
  • plan alerts for Microsoft Teams
  • choose appropriate administration roles
  • plan threat policies
  • plan and configure retention policies
  • plan and configure sensitivity labels
  • plan Data Loss Prevention (DLP) policies
  • plan for conditional access and MFA for Microsoft Teams
  • plan information barrier policies
    Plan and implement governance and lifecycle management for Microsoft Teams
  • plan and manage Microsoft Teams preview features with Microsoft Teams update
    policies
  • create and manage policy packages in Microsoft Teams
  • plan policy assignment for users and groups
  • set up policies for Microsoft 365 Groups creation
  • configure an expiration policy for Microsoft 365 groups
  • configure a naming policy for Microsoft 365 Groups
  • archive, delete, or unarchive one or more teams
  • restore or troubleshoot deletion of one or more Microsoft 365 Groups
  • manage Azure AD access review for members and guests
  • perform bulk user operations with PowerShell
    Configure and manage external and guest users
  • configure SharePoint and OneDrive organizational level sharing settings
  • manage external file sharing setting for OneDrive users
  • manage external file sharing setting for SharePoint sites
  • manage external access-federated domains
  • manage guest users for Microsoft Teams from the Microsoft Teams Admin Center
  • configure guest access to Microsoft Teams from Azure AD admin center
  • allow or prevent owners from adding guests
  • configure guest access to a specific team
  • remove guests
    Configure and manage Microsoft Teams devices
  • configure Microsoft Teams for VDI
  • manage configuration profiles
  • manage Microsoft Teams device tags
  • manage device settings and firmware
  • provision and configure remote sign-in for new devices

    Module 2: Manage chat, teams, channels, and apps

    Create and manage teams

  • create teams
  • manage privacy levels for a team
  • create a team from a default or custom template
  • create a team from existing resources
  • plan and manage org-wide teams
  • add and remove users in a team
  • assign and modify user roles in a team
  • configure dynamic membership
    Plan and manage channels
  • plan for channel types
  • create channels
  • manage Microsoft Teams channel settings
  • create and manage Microsoft Teams policies for private channels
  • manage private channel membership
    Manage chat and collaboration experiences
  • create and manage messaging policies
  • configure email integration from Microsoft Teams settings
  • manage cloud file storage options
  • choose an appropriate coexistence mode
    Manage apps for Microsoft Teams
  • manage Org-wide app settings
  • create and manage app permission policies
  • create and manage app setup policies
  • add apps, connectors, tabs, and messaging extensions to a team
  • customize the app store
  • publish and configure a custom app to Microsoft Teams

    Module 3: Manage calling and meetings

    Manage meeting experiences

  • configure meeting settings
  • create and manage meeting policies
  • create and manage conference bridges
  • configure live events settings
  • create and manage live events policies
    Manage phone numbers
  • evaluate when to use Calling Plan versus Direct Routing
  • plan and configure emergency services
  • add, change, or remove an emergency address for your organization
  • provision and manage organizational phone numbers for users, services, and
    conferencing bridges
  • assign, change, or remove a phone number for a user
  • assign a phone number to a resource account
    Manage Phone System for Microsoft Teams
  • create and manage call park policies
  • create and manage calling policies
  • create and manage caller ID policies
  • manage user voice settings
  • create and manage dial plans
  • interpret a dial plan
  • identify potential issues by using the Health Dashboard for Direct Routing
  • create and manage resource accounts
  • create and manage call queues
  • create and manage auto attendants

    Module 4: Monitor and troubleshoot a Microsoft Teams Environment

    Monitor and report on a Microsoft Teams environment

  • monitor and report on voice and meeting quality
  • report on user adoption, including Productivity Score, team usage, app usage, active
    users, and per-meeting metrics
  • monitor and report on creation and deletion of teams
  • monitor and report on guest access
    Troubleshoot audio, video, and client issues
  • troubleshoot chat and presence issues
  • identify, collect, and interpret client logs
  • troubleshoot issues by using Call Analytics
  • troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs
  • identify potential issues by using Call Quality Dashboard

About the Trainer

A Certified Microsoft Azure Trainer

Other Details

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